Can you fix the “Cannot connect to online services” error in Call of Duty: Warzone?

Online gaming can prove to be a frustrating experience, and the popularity of Call of Duty: Warzone can mean that servers have various problems with them. You may find yourself stuck in a queue of servers with a large influx of players trying to connect to the game all at the same time. While trying to play a game of Warzone, some players have reported encountering an error that says they "can't connect to online services", preventing them from jumping into a game queue or playing.

As this error is common, there are a few ways you can try to fix it. All of the solutions presented may not fix the problem for you, but they may give you a better idea of ​​what's going on with your copy of Call of Duty: Warzone.

Check the status of the Warzone server

If you get the “Unable to connect to online services” notification when trying to play a Call of Duty: Warzone game, check two places to find out what's going on with the game's servers. The first location will be the Activision website which displays useful information about the game's servers on all platforms PC, Xbox and PlayStation. You will be able to choose which platform you want to know about server issues and see if there is anything the Activision support team is sharing about the issues occurring. Typically, if there is a launch day patch or big live event, you will see a "limited" sign at the top of the page next to "all platforms" or for any specific platform that is experiencing issues. Next to this icon there will be a “more information” link that you can click on to find out more.

The second place where you can check if Activision's webpage isn't helping you is the Website Down Detector. The website outlines what issues players are reporting, indicating that they are having trouble accessing the game or if Warzone's servers are not responding.

These two websites are extremely helpful in letting you know that the reason you are getting the error “Cannot connect to online services” is from your side or from Activision. When you see a lot of activity on these two websites, you know the problem is happening to more people trying to play Warzone, and you'd better take a break from playing until the servers get less populated.

Riavvia Call of Duty: Warzone

After verifying that all servers are compatible with Call of Duty: Warzone, try logging out of the game and restarting it. You may have better luck with a new Warzone application running, especially if you run into these issues while playing from a PC. You may also want to do a full reboot of your platform to see if doing a new power cycle makes it easier.

Restart the router and double check the connection

After restarting the game and the platform running it, the next step is to check if the problems are coming from the internet connection. Go to your home router, unplug it for 15 seconds, then plug it back in. It may take a couple of minutes for everything to restart to see if a new connection makes it easier to connect to the Warzone servers. After the router has rebooted, you are free to try returning to another Warzone game to see if you have better luck connecting and avoid the error message “Could not connect to online services”.

If you are using a Wi-Fi connection, we strongly recommend that you try using a wired connection to improve the quality of the connection to the Warzone servers.

Contact Activision Support

When you continue to have trouble with this issue after verifying that the Warzone servers are okay and your internet connection is good, it's time to contact Activision's support team. The company's support team should assist you with any additional issues you may encounter. The team will give you a better idea of ​​how to fix this and what can be done to improve your Call of Duty: Warzone experience. Unfortunately, the support team has been known to take some time to contact players. But at least they will provide a more definitive answer.